Your satisfaction is our top priority.
- Returns are accepted within 30 calendar days of delivery.
- Products must be unopened, unused, and in original packaging.
- To initiate a return, contact support@vitel-pro.com with your order number and reason for return.
- We cover return shipping for damaged, defective, or incorrectly shipped items.
- For voluntary returns (change of mind), you are responsible for return postage.
- Refunds are processed within 5 business days after inspection and credited to your original payment method.
Please note: opened or partially used items cannot be returned for hygiene reasons.